hibje | Privacy Policy and How We Protect Your Data

Why hibje's Privacy Policy Different?

We don't just write policies — we live by them every day

End-to-End Encryption

Every transaction and piece of personal information is protected by TLS/SSL encryption. No third party can ever access your data.

Minimal Data Collection Policy

Hibje collects only the information strictly necessary to operate its services. Collecting data beyond that goes against our policy.

Secure Data Storage

Your data is stored on secured servers. Regular security audits are conducted to identify and address any vulnerabilities promptly.

Not Sharing Data with Third Parties

Hibje never sells your information to advertisers or any other commercial entity. Your data belongs to you.

Your Control

You can view, correct, or delete your data at any time. You also have the right to data portability.

Cookie Controls

Hibje uses cookies, but you can manage them through your browser settings. We do not engage in unnecessary tracking.

Last Updated: January 2026

1 Introduction

Hibje (hibje.app) a trusted online gaming platform in Bangladesh. We believe protecting every member's privacy is a core responsibility. This Privacy Policy gives you a clear picture of what information hibje collects, why we collect it, and how that information is used and kept secure.

This privacy policy applies to all hibje services, websites, and mobile applications. By creating an account or using the platform, you are considered to have automatically agreed to this privacy policy.

Our Core Principles: Your data is yours. hibje collects only what is strictly necessary to provide its services — nothing beyond that is gathered, and nothing is sold to third parties.

2 What Information We Collect

Hibje collects two types of information — what you provide directly, and what is automatically gathered while you use the platform.

What You Provide Directly

Identity Information: Full name, date of birth, nationality.
Contact Details: Email address, phone number, current address.
Identity Verification Data: Photo of national ID, passport, or driving license (as part of the KYC process).
Financial Information: Payment method type, transaction history (full account numbers are not stored).

Automatically Collected Information

Device Information: Device type, operating system, browser version.
Log Data: IP address, login time, session duration.
Gaming Data: Game history, bet amounts, win/loss records.
Cookies & Tracking: Session cookies, preference cookies (see Cookie Policy for details).

Important: hibje never stores your full payment account number or password. All sensitive information is kept in encrypted form.

3 Purpose of Data Use

Hibje uses your information only for specific, legitimate purposes. Each purpose is outlined transparently below:

Purpose	What Information Is Used	Legal Basis
Account Creation & Management	Full name, email, phone number	Contract Fulfillment
KYC Identity Verification	NID / Passport Information	Legal Obligations
Transaction Processing	Payment Method Details	Contract Fulfillment
Fraud Prevention	IP, device, and log data	Legitimate Interest
Customer Support	Contact & Account Information	Contract Fulfillment
Responsible Gaming Monitoring	Gaming Behavior & History	Legal Obligations
Relevant Offers & Promotions	Email (with consent only)	Consent

Hibje never shares your information with third parties for advertising, nor does it use your data for profiling or automated decision-making.

4 Data Storage & Protection

Hibje follows the highest industry standards to keep your data secure. Our security measures are multi-layered:

Encryption: All data is transmitted using TLS 1.3 encryption. Stored data is protected with AES-256 encryption.
Access Controls: Only authorized staff may access your data, and only for specific purposes.
Security Audits: Regular third-party security audits are conducted.
Firewall & DDoS Protection: Maximum protection ensured at the server level.
Data Backup: Regular backups are stored securely at separate locations.

How Long Data Is Retained

Hibje retains your data only for as long as necessary. After account closure, core records are generally kept for up to 5 years to meet legal obligations. After that period, data is permanently deleted or anonymized so it can no longer be traced back to you.

Please Note: The security of your account also depends in part on you. Use a strong password and never share your login credentials with anyone.

5 Sharing Data with Third Parties

Hibje does not sell your information to any third party for commercial purposes. However, limited sharing may occur in the following cases:

Payment Processing: Only the minimum necessary information is shared with mobile banking or bank services to complete transactions.
KYC Verification Services: Approved verification bodies are used for identity verification.
Legal Obligations: We may be required to disclose certain information under a court order or government directive.
Technical Service Providers: Server hosting and cybersecurity services are provided under strict confidentiality agreements.

hibje's Commitment: Every third party we work with is bound by a strict data protection agreement. They may only use a limited amount of data for a defined purpose — nothing beyond that is permitted.

6 Cookie Policy

Hibje uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

The Cookies We Use

Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled as they are essential for the site to function.
Functional Cookies: To remember your language preference and settings.
Analytics Cookies: To understand how the platform is used — completely anonymously.

You can disable non-essential cookies through your browser settings, though some features may become limited as a result.

Good to Know: hibje does not share cross-site tracking cookies with any advertising network. Our analytics data is never linked to your personal identity.

7 Your Rights

Hibje respects your data rights. Your full rights are detailed below:

Right to Access Data

You can find out what information hibje holds about you at any time. Submit a request to support and the full details will be provided within 30 days.

Right to Rectification

If any of your information is incorrect or outdated, you may request a correction. hibje will update it as quickly as possible.

Right to Erasure

After account closure, once all legal obligations have been fulfilled, you may request the permanent deletion of any remaining data.

Right to Data Portability

You can download your data in a machine-readable format (CSV / JSON) at no charge.

Right to Restrict Processing

In certain circumstances, you may temporarily restrict the processing of your data.

Right to Withdraw Consent

You may withdraw your consent to marketing emails or optional data processing at any time.

To exercise these rights [email protected]- email us or reach out via live chat. We typically respond within 7–30 business days.

8 Children's Privacy

Hibje strictly prohibits providing services to anyone under 18. We do not knowingly collect data from minors, and age verification is mandatory at the point of registration.

If a minor has accidentally created an account and a parent or authority notifies us, hibje will immediately close the account and delete all associated data.

A Note for Parents: If you suspect your child is using hibje, contact us immediately at [email protected]. We will take action promptly.

9 Data Breach Procedures

In the event of a data protection breach, hibje will act swiftly and transparently:

Immediate Action: Once a breach is detected, the system will be secured and the extent of the damage assessed.
Notifying Users: Affected users will be notified by email within 72 hours.
Notifying Authorities: The relevant regulatory authority will be notified in a timely manner in accordance with applicable law.
Preventive Measures: Security measures will be reviewed and strengthened to prevent similar incidents in the future.

Your Role: If you notice any unusual activity on your account, contact hibje support immediately without delay. Reporting quickly helps minimize any potential harm.

10 International Data Transfers

Hibje primarily operates in Bangladesh and select regions. For technical reasons, some data may be processed on servers in other countries. In such cases:

Data is only transferred to countries or regions that ensure adequate data protection.
Strict contractual safeguards are in place for all international data transfers.
AES-256 encryption is maintained during data transfers as well.
Data is never transferred in violation of local laws and regulations under any circumstances.

11 Policy Changes

Hibje may update this Privacy Policy at any time. When changes are made:

You will be notified at your registered email address at least 7 days before any changes take effect.
The "Last Updated" date at the top of this page will reflect any changes.
You will be notified clearly on the platform whenever significant changes are made.
Continued use of the platform after updated policies take effect will be considered acceptance of the new terms.

Note: Make a habit of reading this Privacy Policy from time to time. It will keep you informed about how your data is used and what your rights are.

12 Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

Email: [email protected]
Live Chat: After logging in to the platform, look for the live chat icon in the bottom right corner.
Response Time: Typically within 24–48 hours.

For specific data protection requests, in the subject line "Data Privacy Request" Emailing us in writing will speed up the process. hibje provides support in both Bengali and English.

Frequently Asked Questions — Privacy Policy

Answers to the questions on your mind

Absolutely not. hibje never sells or transfers your personal data to third parties for commercial purposes. Your information is used solely to operate the service, meet legal obligations, and ensure security.

All data is retained while your account is active. After closure, core records are kept for up to 5 years to meet legal requirements, after which all data is permanently deleted or anonymized.

Yes. In addition to requesting account closure, you may submit a separate request to have your data deleted. However, data that must be retained under legal obligations may not be deletable before a specified period. Our support team will walk you through the details.

KYC data is stored with the highest level of security. AES-256 encryption is applied, and only authorized verification team members can access it when necessary. Once verification is complete, raw data retention is minimized.

Every marketing email includes an unsubscribe link at the bottom. You can also opt out of marketing communications through your account settings or by contacting support. System-related notifications (such as transaction confirmations) cannot be disabled.

Yes, but this is entirely for your protection. As part of its responsible gaming policy, hibje monitors for unusual gaming behavior and alerts members when necessary. This monitoring data is never used for advertising or shared with third parties.

Hibje's Privacy Policy — Your Data, Our Responsibility