Safer Gaming Your wellbeing is our priority Family protection

On hibje Responsible Gaming —
Knowing your limits is part of the fun

Gaming is not just the thrill of winning — it's entertainment, and the enjoyment lasts only as long as you know your own limits. hibje believes that every member's mental health and family wellbeing matter far more than any gaming win.

18+ Age Verification Required Spending limit feature Self-Exclusion Available

Responsible Gaming What does it mean?

On hibje Responsible Gaming means a gaming experience where entertainment, control, and awareness all go hand in hand. Online gaming and betting, enjoyed responsibly, can be a genuinely fun form of entertainment. However, losing control can have a negative impact on your personal and family life.

We want you to play with a smile and walk away with one too. That's why hibje gives you a range of practical tools and support — so gaming stays a source of enjoyment in your life, not a burden.

Many people in Bangladesh first come to online gaming for entertainment. But sometimes habits or circumstances lead people to spend more time or money than they intended. hibje takes this seriously and wants to reach every member — to let them know that asking for help is not a weakness, but a true sign of strength.

Hibje's Responsible Gaming Tools

Stay in control

Daily / Weekly spending limit

Set your own daily or weekly maximum spend — however much you're comfortable with. Once you reach your limit, hibje will automatically send you an alert.

Session time limits

Extended sessions can increase stress. On hibje, you can set a maximum duration for each gaming session — you'll get a reminder when your time is up.

Temporary break (Cool-Off)

Take a break anywhere from 24 hours to 30 days. During this period, you won't be able to log in or make deposits — a chance to step back and refresh.

Self-Exclusion

If you need a longer break, you can close your account for anywhere from 6 months to permanently. Once this process begins, it is not easily reversed — which makes it a powerful safeguard.

Family & child protection

Strict age verification is in place to prevent minors from accessing the platform. Family members are also welcome to reach out for support.

Gaming History Review

You can view your complete gaming and transaction history at any time. Analyze your own habits and take action if needed.

Yourself Ask yourself

Consider the questions below — your answers will reveal the truth

Self-Assessment Checklist

Do you frequently spend more than your budget?
Are you placing bigger bets to chase your losses?
Have you ever lied to your family about your gaming?
Do you feel restless or irritable when you can't play?
Is gaming cutting into time you'd spend on work, study, or family?
Have you ever gambled with borrowed money or dipped into your savings?
If two or more of your answers are "Yes" — then reach out to hibje support right now. We're here for you.

Healthy gaming Signs

Stick to these habits and gaming will always stay fun

  • Specific Budget Decide on a limit before you start playing and stick to it throughout.
  • Gaming as Ways to earn Don't overthink it — this is entertainment, nothing more.
  • When you lose, that Accept and end your session.
  • With family and friends Treat your time spent as Make it a priority.
  • When you're tired or stressed Don't play।
  • Under the influence of alcohol or other substances Avoid gaming।
  • Regular breaks Take a break and give your body and mind some rest.
  • Stop playing once your budget runs out A firm decision Take one.
Please remember: Responsible gaming doesn't mean quitting — it means enjoying yourself while staying in control.

Support Tools & Methods

These features are available directly on the hibje platform

Real-time spending tracker

View your total spending, win/loss record, and session time at any time from your account dashboard.

Smart Notifications

You will receive an alert when 80% of your set limit is reached — giving you time to make informed decisions.

Full gaming log

Download your complete gaming history from the last 30/90/180 days and analyze it yourself.

Account Lock

Submit a request to support to temporarily or permanently close your account, and it will take effect within 24 hours.

24/7 Live Support

Our support team is here for you around the clock, day or night. Your privacy is fully guaranteed.

External support connections

If needed, we will help connect you with professional counselling services — completely free of charge.

How to set You will set

Just a few steps — your protection is in your hands

1
Log in to your account

Log in to your hibje account and click the profile icon in the top right corner.

2
Go to "Responsible Gaming" Settings

Open the "Responsible Gaming" menu from your account settings.

3
Choose your limits

Set daily, weekly, or monthly spending limits and session time limits.

4
Confirm

Confirm your limit — changes take effect immediately. Lowering a limit applies instantly; increasing one requires a 24-hour waiting period.

5
Review regularly

Review your gaming history once a month and adjust your limits as needed.

Self-exclusion Process

If you feel you need some distance

Self-Exclusion

Self-exclusion is the most powerful responsible gaming tool available. Once activated, it blocks you completely from gaming for a set period of time.

  • Choose your own duration — 6 months, 1 year, or permanent
  • All marketing communications will be suspended during the exclusion period
  • Login, deposits, and betting are completely disabled
  • Cannot be cancelled before the period ends

To request self-exclusion, reach out via Live Chat or email our support team — it will take effect within 24 hours.

Important: If you attempt to open a new account during a self-exclusion period, hibje's system will detect and block it.
For support: Email us at [email protected] with the subject line "Self-Exclusion Request" Messages sent there will receive a priority response.

Minor Protection

Child safety is our highest priority

Hibje strictly does not provide services to anyone under 18. Age verification at registration and identity verification through the KYC process are both mandatory.

If there are children or teenagers in your household, taking a few precautionary steps is important. Keep your device and account credentials secure.

  • On your device Parental controls Use the software
  • Account's Password Don't share with anyone
  • Always log out when you are done Log out Do
  • In your browser Save password Don't leave it
  • If in doubt, contact hibje support immediately Let us know

Our Commitment

What hibje does and does not do

We do
  • Age verification is mandatory
  • We provide limit-setting features
  • We monitor gaming behavior
  • We alert members who may be at risk
  • We respect self-exclusion
  • We keep support information easily accessible
We don't
  • We do not serve minors
  • We don't encourage harmful gaming
  • We don't tempt you into playing on borrowed money
  • We do not encourage breaking self-exclusion
  • We don't advertise wins as guaranteed
  • We do not sell personal data

Frequently FAQ

Everything you want to know about responsible play

Yes, reducing your spending limit takes effect immediately. However, increasing a limit requires a 24-hour waiting period — a safeguard to prevent impulsive decisions made in the heat of the moment.

Yes. Even with self-exclusion active, you can still withdraw any existing balance from your account. However, new deposits and placing bets will be completely disabled. Contact support to arrange your withdrawal.

Normally, the account holder must submit the request. However, in serious situations, if a family member contacts support, we will do everything we can to assist and guide them through the appropriate steps.

Cool-Off is a short-term break — ranging from 24 hours to 30 days. Your account reactivates automatically once the period ends. Self-Exclusion is long-term — from 6 months up to permanent. It cannot be reversed before the period expires and is significantly more restrictive.

The hibje support team can connect you with professional counseling services. We also provide information on mental health service providers in Bangladesh. Seeking help is a sign of courage.

Yes. hibje's system automatically monitors for unusual gaming patterns — such as sudden spikes in spending, extended sessions, or continued play after repeated losses. Members are notified directly when such patterns are detected.

Play responsibly — Join hibje

Hibje is more than a gaming platform — it's a responsible community. We want you to play with joy, stay safe, and live well. Join us today.

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